We build APPLY Synergies' services around what we call the Performance Support Maturity Model, a 3-level process that organizations typically journey through as they mature.
Clients are generally in the initial steps of incorporating performance support into their existing practices and are looking for buy-in from the organization.
Your organization has moved beyond strategy and buy-in and has planned one or more performance support projects.
Your organization wants to scale their approach to an enterprise level, standardizing on a consistent approach to drive greater usability, across solutions.
Today organizations face disruptive forces of market upheaval, technological shifts, demographic churn, and an unrelenting rate of change. These forces present themselves in combinations of speed and complexity that organizations simply haven't seen before.
Enable peak performance on-the-job by ensuring that your people have the support they need to perform effectively at every changing moment.
Adapt the collective performance of your company in anticipation of the ever-changing world of technology we live and work in.
Respond to adaptive challenges through the acquisition and application of knowledge and skills, at or above the speed of change.
Deliver immediate, intuitive and intentionally tailored aid to your people at the moment of need. This is called “Performance Support”.
To realize peak performance, organizations must consider five fundamental moments of learning need. These “Five Moments” comprise the full spectrum of learning and performance support requirements.
An organization is competent to the degree that it is gaining and sustaining effective performance at every changing moment. These “Five Moments of Need” provide the overarching framework for performers to become and remain competent in their individual and collective work.