Change is hard, especially in the Learning & Development (L&D) Field! The irony of this revelation is that those of us in the L&D profession are supposed to be in the business of helping our learners navigate change! We want our learners to be flexible, dynamic, self-motivated learners. Yet, my experience is that we are […]
Originally published on the Performance Support Community website on 20 July 2017 Hey, we’re among friends, right? You all know how passionate we are for this discipline. You have heard the pitch—probably more than you’d care to. We just passed our 10th anniversary of dedicating our professional lives, and even some of our personal lives, to […]
Originally published on the Performance Support Community website on 5 June 2017 When Jack Welch led General Electric, he did so with the belief that “there are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow.” It’s no surprise that […]
